PANASONIC ADVANCED HYBRID SYSTEMS

EFFICIENT CALL HANDLING

UNIFORM CALL DISTRIBUTION (UCD) WITH MESSAGE

• Improves the company image.
• Import business calls will not be missed.
• Shares the operator load.

For handling many incoming calls quickly and efficiently, UCD with message allows incoming calls to be distributed uniformly to a group of extensions. If all stations in the UCD group are busy, the system plays a message to the caller – acting like a receptionist or a Music-on-hold system. If still the UCD group remains busy, the call can be sent to a secondary DISA. This is especially useful for an office with high incoming call traffic with only one person to accept calls (queuing feature).

CALL FORWARDING (BUSY / NO ANSWER / FOLLOW-ME)

• Important business calls will not be missed.

Incoming, intercom and transferred calls to your extension can be easily forwarded to another destination when you are on the phone or away from your desk. Calls can be directed to a reprogrammed number, such as your mailbox, or another extension, improving efficiency and overall customer service. Forgot to forward your calls while in a conference room? 'Follow me' programming allows you to remotely set Call Forwarding from another phone at your office (e.g. meeting room), so calls to your extension will reach you while you are away from your desk.

MESSAGE WAITING*

Allows an extension user to notify the called extension of a message waiting when the called extension is busy or does not answer the call. Pressing the lit MESSAGE button of proprietary telephone can call back the called party automatically.

*Analogue Proprietary Telephone only.

DAY / NIGHT / LUNCH MODE

This system provides 'Day/Night' and 'Lunch' mode features, which can be used to change system behaviour according to the time of day. For example, you can designate which phones will ring for incoming calls after hours, or prevent outgoing calls at night.

DOORPHONES, DOOR OPENERS AND DOORBELLS*

The KX-TEA308 supports up to 2, while and the KX-TES824 supports up to 4 doorphones. As a visitor presses a doorphone button, a pre-assigned internal extension rings allowing the extension user to talk to the visitor. Standard doorbells can also be connected to the system to indicate doorphone calls with the familiar chime. If an option Door Opener is connected, the extension user can even open the door and let the visitor in.

*An optional card is required.

5-PARTY CONFERENCE

The system allows 5 different parties to have a telephone conversation simultaneously. Up to 2 outside lines can join a conference call.

FAX DETECTION

The system is smart enough to even detect an incoming fax transmission – routing the call automatically to a designated fax machine. This allows you to be able to receive faxes day or night without a need for someone to transfer the call and removes any need for purchasing a special fax phone line.

EMERGENCY CALL

You can assign 5 different telephone numbers, which can override call restrictions when making an emergency call to the authorities – such as police, fire department, ambulance, etc.

ROOM MONITOR

An Analogue Proprietary Telephone or Doorphone can be used as a Room Monitor. This feature is useful for monitoring a child or elderly person's room or for security purposes.

EXTENSION GROUP

The system supports 8 extension groups. In an extension group, the following features can be activated.

Group Call Pickup: Any member of an extension group can pick up a call directed to another group member.

Paging – Group: Any member of an extension group can make a voice announcement to another group member.

A hunting group: DISA ring group or UCD group is specific extension group.

RINGING PATTERN SELECTION

• Distinguish incoming calls for easy call handling.

A ringing pattern can be selected depending on the type of call such as an outside call, intercom call or a doorphone call.