NUMBER TRANSLATION SERVICES NON-GEOGRAPHIC NUMBERS

Non-geographic numbers cover all telephone numbers that are non area specific, i.e. they do not begin with an area code like 0161, 01859 etc. Non-geographic numbers begin 08 and include 0800, 0845, 0870, 0871.

With non-geographic numbers from Octagon your company will:

• Promote a professional company image.
• Build national recognition amongst your customer base.
• Have a transferable number than can be moved to any other destination on request.
• Benefit from management reporting – to monitor advertising impact.

I have an existing non-geographic number with another carrier . . .

Octagon are able to offer a full range of non-geographic numbers to our customers, all at fantastic rates. If a customer has a non-geographic number that originated with another carrier, Octagon are able to port this to one of our preferred carriers.

Setting up a non-geographic number with Octagon . . . .

Setting up a non-geographic number is quick and simple. It is basically merged over your existing line and number and when dialled rings automatically the predetermined phone or lines required. With no requirements for site visits by engineers or unique equipment a non-geographic number form Octagon is efficient and easy to use.

Non-geographic numbers are usually set up within 24 hours, moving your non-geographic number from another carrier will take longer, depending on the carrier.

Connection is absolutely FREE with NO RENTAL CHARGE.

0800/0808 FREEPHONE

• Focuses on customer needs
• High public awareness of free calls
• Low-cost access to LANs and other secure systems
• Improves access to customer care and helpdesk functions
• Freephone numbers increase response rates empowering advertising campaigns and enquiry lines

0845 LO-CALL

• Encourages customers to call you at a lower rate
• Generates higher quality leads
• Saves caller money
• Company share cost of call with their customer
• Demonstrates loyalty to customerx

0870 NATIONAL RATE

• Revenue share opportunity
• Offset marketing expenditure
• Generates higher quality leads
• Present a national presence throughout the UK
• Extremely helpful for national help and enquiry lines

0871 NATIONAL FLAT RATE

• Fantastic outpayments for every call you receive
• Get a step ahead of your competitors while increasing revenue!
• Greater quality leads!
• Creates the perception of a national presence
• Especially useful for technical help lines – where you can earn an increased revenue share without charging a premium rate to your customers

NON-GEOGRAPHIC NUMBER SERVICES

Our range of networked-based call solutions consists of three core products which have been designed to provide all the convenience of a complex telephone system without the huge expense.

• Octagon replay – is our network-based call recording facility.
• Octagon auto attendant with queue manager – is an automated call answering, queuing and messaging service that instantly improves the flow of communication across your entire business. Directing customers to the department or person of their choice, this service ensures all calls are answered in a fast, efficient and professional manner at all times, and is ideal for busy offices.
• Daisy complex call routing – is a network-based call routing facility that can automatically direct calls to more than one office using only one number, route calls based on the location of the caller and, divert calls on the time of the day or the day in the year.

Each of the products available in this range is designed to improve business performance and maximise efficiency. Also available to complement each of these products is Octagon call care, a comprehensive range of sophisticated call centre management tools that put you in full control and deliver accurate call statistics 24 hours a day, 365 days a year. Accessible online by secure password-controlled certificate, Octagon call care is quick and easy to use.