call us on  03456 78 78 78
Octagon Logo

The TRUTH about BT’s ISDN Switch Off

In light of recent scaremongering tactics employed by certain telecoms companies, we feel it necessary to furnish you with the truth about BT’s ISDN Switch Off.

Recently, we received copies of the Openreach industry consultation documents concerning the withdrawal of ISDN and PSTN Lines.

We feel the time is right to let all our customers know THE TRUTH about what is happening with BT’s ISDN Switch Off.

Openreach have previously announced that they will be transferring their networks from digital to IP networks. They anticipate they will be “ALL IP” by 2025. Openreach have stated that it will not be possible to maintain and support the public switched telephone network (PSTN) which includes ISDN Lines and analogue lines beyond the 2025 date.

FACT – ISDN will be supported until 2025

Openreach are proposing a five-year notification period and will stop selling ISDN Lines etc from 2023. Then after a further 2 years all lines will need migrating to IP before 2025 when the products are withdrawn and ceased.

Openreach proposed a consultation period for the Telcom’s industry to give feedback and comments. This will happen over the next 3 months.

FACT – We are members of the FCS (Federation of Communications Services)

We are directly involved in the consultation and will endeavour to keep you updated on all the latest news regarding these changes in the telecom infrastructure. We are members of the FCS Federation of Communications Services and are being kept up to date.

How will these changes affect your business?

These changes will mean a large number of clients will need to upgrade their lines and in some cases Telephone systems to cope with the forthcoming changes.

Please contact us at your earliest opportunity so that we can advise you on the best route forward.

Your account manager will need to visit you in the near future to discuss your options and enable you to plan ahead. In the mean time if you require help sooner please contact us on 03456 78 78 78.

Leave a Reply

Panasonic Phone Systems
NEC Phone Systems
SpliceCom Phone Systems

We found the advice and support form Octagon in selecting a new phone system helpful when we were sourcing our new system.

The Ridge Medical Centre moved into a brand new purpose built premise and required a new telephone system to handle the large amount of calls they receive each day to provide a service that their patients would be happy with.

View all case studies
Read more

Octagon Communications helped our office move go smoothly. The team were excellent throughout the whole process, from recommending hardware, to installation and support. Thanks to Octagon, we didn’t miss a call.

CHRIS MITCHELL, Liquid Solutions