call us on  03456 78 78 78
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Caring For Our Clients

caring for our clientsHere at Octagon we are committed to customer care. We see this as a key element in exceeding our customer’s expectations. We value highly our long standing relationships with our customers, and we strive to nurture these relationships by offering unrivalled support and care. By working in partnership with our customers, we are able to advise you on the latest technology available and how it can help your company move forward.

In order to provide a quality customer service Octagon Communications need to understand and listen to customers and continuously adapt to make sure customer satisfaction is achieved.

After every installation we send out customer satisfaction review forms. We encourage feedback from our clients to ensure they receive the level of service that they require. Courtesy visits are a large part of our installation procedure this again ensures customer satisfaction to completion.

Customers are our future. Octagon aim to provide the highest standard of customer care possible and to operate our business to the professional standards which others affected by our conduct have the right to expect.

For more information call our team
on 03456 78 78 78


We recognize every member of staff has an important role to play in responding positively to the needs and expectations of our customers:

  • Try at all times to meet targets we have set ourselves.
  • Deal with enquiries and request promptly. Help if we can or put you in touch with the right person if we can’t.
  • Treat all customers with respect and understanding.
  • Be polite and efficient when helping all customers.
  • Ensure we do all what we tell our customers we will do.
  • Properly investigate any complaints that we receive.
Panasonic Phone Systems
NEC Phone Systems
SpliceCom Phone Systems

We found the advice and support form Octagon in selecting a new phone system helpful when we were sourcing our new system.

The Ridge Medical Centre moved into a brand new purpose built premise and required a new telephone system to handle the large amount of calls they receive each day to provide a service that their patients would be happy with.

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Octagon Communications helped our office move go smoothly. The team were excellent throughout the whole process, from recommending hardware, to installation and support. Thanks to Octagon, we didn’t miss a call.

CHRIS MITCHELL, Liquid Solutions