Automated Answering
This helps reduce the work load on operators, especially during busy period such as early mornings.

Reporting Absenteism
Both members of staff and parents can report absentees via an automated Attendant. This gives pre-recorded message prompts asking callers to press 1 to report a child absence Press 2 etc. These messages can then be sent to a nominated person(s) handset and/or email message.

Teacher Telephony
Teachers no longer need a dedicated handset.

Voicemail-to-Email
With Voicemail-to-Email Technology teachers can now have access to voicemail facilities without having a telephone extension, or direct telephone number. New voicemail messages can be sent to the teacher via the school’s email system, without the teacher using a telephone.Remote access technology also allows teachers and staff to collect voicemail messages when away from school, via their mobile telephones.

Information Services
Parents can be updated on the progress of school outings and events by calling a dedicated “message line”. Details are recorded to a voicemail announcement which can be re-recorded or updated from any internal or external location.

Centralised Messaging
Centralised locations using centralised messaging can be used to allow teachers to use a hot desking telephone. This allows different members of staff to share a single phone but with there own identity.

Bullying Lines
Bullying is recognized as a serious and under-rated problem in many schools, but until now it has been difficult to report incidents in confidence. By setting up a dedicated direct dial telephone number Incoming calls are directed straight to a dedicated password protected voicemail and then the message can be passed to the responsible member of staff via email or desk phone.

Integration
Cordless phones and mobiles can be integrated into the phone system to give greater coverage in those areas where it is hard to get hold of members of staff or if they are constantly on the move.

VoIP Softphone Technology
You are able to use VoIP softphones for selected teachers and staff. The VoIP softphone application is loaded onto the laptop, transforming it into a fully integrated system telephone. No physical telephone is required. As long as the laptop has LAN connectivity, telephone communications can take place.

Reduced Cost Phone Bills
Can be acheived using Octagons Telephone billing service. One place to call if you have a fault and less to pay on your bills. Calls never leave the BT network