call us on  03456 78 78 78
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Education Sector Telecoms Specialists

Established in Sept 2002 Octagon Communications Ltd have a excellent understanding of the telecommunications needs within the education sector.

Education Sector Telephone System SpecialistsWe have a strong partnership with 3 of the UK’s leading Telecoms manufacturers, Panasonic, Splicecom and NEC. Coupled with our Billing Solutions for your Lines and Calls, this ensures Octagon are ideally placed to recommend the best solution for your requirements.

Octagon have installed and currently maintain telephone systems in over 150 schools in the North of England and Wales. We can provide reference sites to give you peace of mind that Octagon delivers, on time, agreed solutions tailored to your specific requirements and offers you unrivalled service and support.

For more information on our products and services, call us now on 03456 78 78 78 or email

Professional Account Managers

Octagons’ Professional Account Managers are able to advise the best route forward to improve the efficiency of your telecoms and reduce costs.

Our Account Managers recommend practical solutions to fit your budget. We can offer a free audit of your current situation, assess your requirements and then make you fully aware of all the available options. We feel that by explaining in clear plain English this allows you to make a sound decision fully informed. Our Team Specialise in supporting schools. Indeed to help finalise your decision we can either invite you to our showrooms for a demonstration or bring our mobile demonstration kit to your site. This can save you time and we can still show you all the features required.

For more information call us now on 03456 78 78 78 or email

You can trust Octagon to look after your telecoms needs both now and in the future!

checkProfessional advice on which phone system to choose
checkInstallations done right first time with no fuss
checkUnrivalled after sales and support
checkTraining to your exact requirements
checkBuild a long term relationship with your telecoms supplier
checkSave time and lower your overheads. Cheaper Phone Bills

Education Sector Telephone Systems Specialists

Automated Answering
This helps reduce the work load on operators, especially during busy period such as early mornings.

Reporting Absenteism
Both members of staff and parents can report absentees via an automated Attendant. This gives pre-recorded message prompts asking callers to press 1 to report a child absence Press 2 etc. These messages can then be sent to a nominated person(s) handset and/or email message.

Teacher Telephony
Teachers no longer need a dedicated handset.

With Voicemail-to-Email Technology teachers can now have access to voicemail facilities without having a telephone extension, or direct telephone number. New voicemail messages can be sent to the teacher via the school’s email system, without the teacher using a telephone.Remote access technology also allows teachers and staff to collect voicemail messages when away from school, via their mobile telephones.

Information Services
Parents can be updated on the progress of school outings and events by calling a dedicated “message line”. Details are recorded to a voicemail announcement which can be re-recorded or updated from any internal or external location.

Centralised Messaging
Centralised locations using centralised messaging can be used to allow teachers to use a hot desking telephone. This allows different members of staff to share a single phone but with there own identity.

Bullying Lines
Bullying is recognized as a serious and under-rated problem in many schools, but until now it has been difficult to report incidents in confidence. By setting up a dedicated direct dial telephone number Incoming calls are directed straight to a dedicated password protected voicemail and then the message can be passed to the responsible member of staff via email or desk phone.

Cordless phones and mobiles can be integrated into the phone system to give greater coverage in those areas where it is hard to get hold of members of staff or if they are constantly on the move.

VoIP Softphone Technology
You are able to use VoIP softphones for selected teachers and staff. The VoIP softphone application is loaded onto the laptop, transforming it into a fully integrated system telephone. No physical telephone is required. As long as the laptop has LAN connectivity, telephone communications can take place.

Reduced Cost Phone Bills
Can be acheived using Octagons Telephone billing service. One place to call if you have a fault and less to pay on your bills. Calls never leave the BT network

Panasonic Phone Systems
NEC Phone Systems
SpliceCom Phone Systems

We found the advice and support form Octagon in selecting a new phone system helpful when we were sourcing our new system.

The Ridge Medical Centre moved into a brand new purpose built premise and required a new telephone system to handle the large amount of calls they receive each day to provide a service that their patients would be happy with.

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Octagon communications scrutinised our line and call costs and provided us with a solution that saved us money and is continuing to save us money. The whole process was really easy and was managed by Octagon from start to finish. Each month we get tailored bills with an electronic breakdown in order that we can monitor and control our costs. Octagon offer a great service and I would highly recommend them.