call us on  03456 78 78 78
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Protect Your Business from Phone System Hacking

business phone system hacking

There’s a growing risk that your phone system will be hacked…

nec-business-phone-system-hackingThe consequences can be alarming and leave businesses facing bills which can run into thousands – and even result in bankruptcy.

Worryingly, the UK is the third most targeted country in the world and the truth is, most businesses don’t truly understand the threat they’re facing. It’s no wonder they have no strategy to protect themselves…

Now though, you can defend yourself against these attacks, thanks to a simple, low-cost solution. NEC’s Toll Fraud Guard application is compatible with the SV9100, SV8100, SL1000 and SL1100 series communication servers and provides a low maintenance, robust response in the face of attack. And because the ‘on-board’ application is embedded into your system, you don’t have the extra cost of renting server space to worry about, (as you would with certain other ‘solutions’ we could mention…)

For more information on how to protect your business from phone system hacking
call us on 03456 78 78 78

What exactly is a toll fraud attack?

Put simply, it’s an attempt by a hacker to gain unlawful access to a phone system, usually via an open SIP port. Attacks are often highly organized from an automated server and once accessed, fraudulent calls are connected which, over a period of time, can run up huge call charges – potentially thousands of pounds. Typically, attacks occur out of office hours and usually, they’re not discovered until after the event, when it’s already too late…

How does Toll Fraud Guard work specifically with your business?

The simple set-up of Toll Fraud is based around your business’s specific call patterns; for instance office hours, public holidays, length of a call, excessive calls rates and so on. From these parameters, a set of rules is created – and as soon as a rule is broken, out goes the alert.

But that’s not all: Toll Fraud doesn’t only detect suspected toll fraud attacks, it can also help prevent internal abuse of your phone system. Conveniently, you can change your rule settings remotely, whenever you like; wherever you have an Internet connection.

How does NEC’s Toll Fraud Guard defend against these?

We monitor your call activity 24/7 and any – any suspicious call activity is detected instantly. This triggers one of two automatic alerts: an ‘alert only’ email sent to designated recipients; or, in more severe cases, an ‘alert and block’, which prevents any further call activity instantly. The emails provide call information explaining why a call (or calls) were flagged as ‘suspicious’. Once checked, if the call activity is legitimate, then restriction can be removed, simply by replying to the alert email.

Does your business need Toll Fraud Guard protection?

The vast majority of businesses in the Europe are considered vulnerable to phone fraud attacks – including an intimidating 84% of those operating in the UK. Most networks and phone systems have only basic toll restriction features and whilst it’s true that no solution can provide 100% protection, your chances of ending up a victim are much, much reduced with Toll Fraud.

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During installation, an automated Toll Fraud feature scans your system for weaknesses, with a ‘traffic light’ safety score.

Think of it as an audit of phone system security risks. The installation is then tailor-made for your specific requirements and network set up, maximising effectiveness.

8 reasons why you need Toll Fraud Guard

  1. Peace of mind with an effective toll fraud defence, that’s ‘On duty’ 24 /7/365
  2. Helps prevent toll fraud attacks which can easily cost thousands
  3. Unique, low cost on-board solution with no extra PC server costs
  4. Tailored specifically to the needs of your business
  1. Zero maintenance solution which ‘sits in the background’ – until any alerts are triggered
  2. Easy to use: alerts are easily switched off if telephone usage is legitimate
  3. Acts as a strong deterrent to internal telephone abuse
  4. Flexible solution with easy updates via online Application Manager

We also have software for Panasonic systems to guard against hacking/toll fraud.
For more information please call Octagon Communications on 03456 78787 or email us via our contact page.

Panasonic NS700 Telephone System revealed to be the fastest growing telecoms solution of 2015

Since its launch in September 2014 the Panasonic NS700 has become one of the telecom market’s fastest selling telephone systems.

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The Panasonic “Smart Hybrid” Telephone system includes advanced features, along with Panasonics’ renowned quality and very competitive prices. The NS700 has quickly established itself as a firm customer favorite for Octagon Communications.

For more information on the fast selling
Panasonic NS700 Business Phone System
call us on 03456 78 78 78

Some of the benefits include:-

  • High definition voice quality combined with seamless integration with desktop applications.
  • The system starts from only 6 extensions, up to 288 extensions. It is also a unified communications system which has rich IP features.
  • Built in applications include call centre solutions and mobile solutions.
  • Unified messaging systems that provide voice guidance to outside callers, voicemail, voicemail to email and call recording.
Panasonic NS700 business phone system

Designed specifically for small or medium-sized businesses looking to take advantage of Panasonic’s reputation for quality technology, without needing a huge budget, the KX-NS700 unified communications solution is a small system with the ability to manage big future growth.

Call us on  03456 78 78 78 for more information on the Panasonic NS700 Business Telephone System.

20% Discount Off Business Phone System Upgrades

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Why should you consider upgrading your business telephone system?

Here’s 8 great reasons that could seriously benefit your business…

VoIP (Voice over IP)
Future proof your Telephone System. Use IP Technology. By linking your sites together you can talk without incurring costs. Staff can work from home, saving call costs whilst still feeling part of the business.

(more…)

SpliceCom’s Next Generation IP Phone Family Is Here!

SpliceCom has recently announced that they’ve started delivering their new range of PCS 5×3 desktop IP Phones, and to celebrate we’re offering a 20% discount when you upgrade your business telephone system.*

SpliceCom-PCS553-PCS553G-PCS562-PCS573G-IP-phones
Splicecom’s impressive award-winning design heritage means the PCS 553, PCS 553G, PCS 562 & PCS 573G IP phones all offer HD voice, in an ultra-thin, ultra low-profile design.

(more…)

Panasonic unveils KX-NS700 communication platform

Over 100 comms dealers witnessed Panasonic unveil its new KX-NS700 communication platform at the Panasonic Solution Centre in Bracknell.

Communications Category Manager Bob Mercer said: “The last event we held was for around 50 people, so to double that reflects the changing perception of Panasonic in the market.”

The KX-NS700 is a legacy and IP system for companies with up to 250 users in a single site. The smart hybrid PBX system manages up to 288 extensions when fitted with an expansion unit. (more…)

NEC has launched its SMB solution UNIVERGE SV9100 in the UK.

Also being released is the new MyCalls Operator Console application plus new terminals including the DT800 and DT400 series, as well as the touchscreen UT880, a desk phone integrating a traditional desktop phone and an Android tablet into one device.

“The new SV9000 series continues NEC’s trend of creating a natural migration path for customers, while evolving the technology to meet the needs of today’s businesses,” said Osamu Noda, General Manager, Enterprise Networks Division, NEC Corporation. (more…)

NEC launches UNIVERGE SV9100 in the UK

NEC has launched its SMB solution UNIVERGE SV9100 in the UK.

Also being released is the new MyCalls Operator Console application plus new terminals including the DT800 and DT400 series, as well as the touchscreen UT880, a desk phone integrating a traditional desktop phone and an Android tablet into one device.

“The new SV9000 series continues NEC’s trend of creating a natural migration path for customers, while evolving the technology to meet the needs of today’s businesses,” said Osamu Noda, General Manager, Enterprise Networks Division, NEC Corporation. (more…)

Panasonic Phone Systems
NEC Phone Systems
SpliceCom Phone Systems

We found the advice and support form Octagon in selecting a new phone system helpful when we were sourcing our new system.

The Ridge Medical Centre moved into a brand new purpose built premise and required a new telephone system to handle the large amount of calls they receive each day to provide a service that their patients would be happy with.

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Octagons service is second to none, their systems always go in on time and on budget and they are easy to get hold of, whether we need to speak with an engineer, accounts or a director, they are there for us. We have worked with Octagon for some time now and we are extremely happy with the service and the products they have provided. I would have no hesitation in recommending them.

WILL STANNERS, Bury Primary Care Trust